Return Policy

Returns of faulty product

Creative Information Pty Limited, trading as BondiBeach.com, complies with NSW Fair Trading regulations, and supports the return of; faulty product, product that does not match the description or product that is not fit for the disclosed purpose. Upon the return of a faulty product, you will be offered the following options a) a refund, or b) a replacement item, depending on product availability. If a fault occurs within 30 days of the date of the invoice, the return cost will be born by BondiBeach.com Store (Australia Post Standard Postage). For returns of faulty product, please contact BondiBeach.com Store via email at info@bondibeach.com. 

Returns of incorrect choice or unwanted product

Return of unwanted product will not be accepted. This includes incorrect choice, incorrect size, change of mind, or if you are not happy with the shape or colouring.

Terms of Service


About the supplier: Creative Information Pty Limited ABN 94 001 627 498, and trades as BondiBeach.com Store via this website and is the supplier of product via the website. About these terms and conditions: Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this website. 

These terms and conditions govern visitors' access to and use of the website, and the supply of products ordered via the website. BondiBeach.com Store may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.

The website

Intellectual property: Material displayed on the website is subject to copyright owned by the BondiBeach.com Store or its content suppliers and is protected by law. Brands and logos displayed on the website may be the subject of registered trade marks of the BondiBeach.com Store or its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.


All content included on this site, including but not limited to text, graphics, logos, button icons, images and software is the property of the BondiBeach.com Store or its content suppliers and is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws. This excludes property in which the rights of third parties are expressly identified on this site. 


Details of any current competitions can be found on our competitions page.

Third-party links

If the website links to another website, BondiBeach.com is not responsible for the content of such other website, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website. If a visitor has a problem with a third party website so linked, please notify the BondiBeach.com.

Third-party content

If the website displays material sourced from a third party (including a supplier of product, or a consumer of product), BondiBeach.com Store does not warrant or represent the accuracy, utility or other characteristic of that material. 

Website functionality

The BondiBeach.com Store does not represent or warrant that the functions within the website would be uninterrupted or error-free, that any defects would be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements.

Password security

A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.


Visitors' privacy is important to the BondiBeach.com Store, and the BondiBeach.com Store deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within the BondiBeach.com Store is restricted. the BondiBeach.com Store does not sell, rent, trade or rent personal information. If a visitor has any questions regarding privacy, please notify the BondiBeach.com Store. 


To buy product via the website, the buyer must be at least 18 years of age, be located within Australia, or a nominated country, as listed within our cart, and specify a delivery address. By placing an order, the buyer confirms they are at least 18 years of age. 

Special offers

At any time, the BondiBeach.com Store may terminate any special offer without advance notice.


Each promotional voucher may only be redeemed once per household. Vouchers may not be used in conjunction with any other vouchers - strict limit of one voucher per order.


Prices stated are in Australian dollars, and may be per item or per offer, as stated. Prices are ex. GST, unless otherwise stated. All delivery charges are extra, and not included in stated prices.


A buyer must pay for an order by Visa or MasterCard or PayPal when ordering. If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, the BondiBeach.com Store may cancel the order.

Pricing errors

If a product inadvertently appears on the website at the wrong price, BondiBeach.com Store may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If a credit card was charged for the purchase and the order is so cancelled, the BondiBeach.com Store will notify the buyer and issue a credit to the credit card account in the amount of the wrong price.

Product availability

All product is offered for sale on the basis of known stock on hand. If a product is subsequently found to be out of stock, BondiBeach.com Store will refund your money.


The BondiBeach.com Store endeavours to deliver product to Australian capital city metropolitan areas within the nominated number of working days. For delivery addresses in Australian regional centres, allow at least 10 working days. BondiBeach.com Store does not however guarantee any specific delivery date. 

Product is normally delivered Monday to Friday 9.00 am to 5.00 pm and to either business premises or a residence. If the premises are unattended, product may not be left but rather the courier will leave a card and the buyer needs to arrange delivery to an attended address.

Please note: If your shipment is returned to us as a result of incorrect address or insufficient information you will be required to pay a second freight charge or a refund of your order less initial freight cost will be completed. 


Risk of damage, loss or deterioration to product passes to the buyer on delivery.


Product remains BondiBeach.com Store's property until paid for by the buyer.

Product warranties

The BondiBeach.com Store warrants that product supplied is of merchantable quality when delivered. Subject to applicable law, the BondiBeach.com Store does not make any other warranty or representation about products on offer. 

Notices to visitors

The BondiBeach.com Store may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to the BondiBeach.com Store by the visitor.


When clicking the Facebook buttons, data are sent to Facebook.

Governing laws

The laws in the Sate of NSW,  Australia, govern the use of the website and the supply of products.

Force majeure

The BondiBeach.com Store is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. the SBondiBeach.com Store will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, the Salt Lamp Store may elect to cancel the order without liability to the buyer. 

Privacy Policy

Collection of your Personal Information

Creative Information Pty Limited, trading as BondiBeach.com, where required to transact it's business, collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. BondiBeach.com may also collects anonymous demographic information, which is not unique to you, such as your Post Code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by BondiBeach.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by BondiBeach.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of BondiBeach.com Web sites.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through BondiBeach.com public message boards, this information may be collected and used by others. Note: the BondiBeach.com does not read any of your private online communications.

BondiBeach.com encourages you to review the privacy statements of Web sites you choose to link to from BondiBeach.com so that you can understand how those Web sites collect, use and share your information. BondiBeach.com is not responsible for the privacy statements or other content on Web sites outside of the BondiBeach.com family of Web sites.

Use of your Personal Information

BondiBeach.com collects and uses your personal information to operate the BondiBeach.com Store site and deliver the services you have requested. BondiBeach.com also uses your personally identifiable information to inform you of other products or services available from BondiBeach.com and its affiliates. BondiBeach.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

BondiBeach.com does not sell, rent or lease its customer lists to third parties. BondiBeach.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, BondiBeach.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BondiBeach.com, and they are required to maintain the confidentiality of your information.

BondiBeach.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

BondiBeach.com keeps track of the Web sites and pages our customers visit within BondiBeach.com, in order to determine what BondiBeach.com services are the most popular. This data is used to deliver customised content and advertising within BondiBeach.com to customers whose behaviour indicates that they are interested in a particular subject area.

BondiBeach.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BondiBeach.com or the site; (b) protect and defend the rights or property of BondiBeach.com; and, (c) act under exigent circumstances to protect the personal safety of users of BondiBeach.com, or the public.

Use of Cookies

BondiBeach.com site may use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise BondiBeach.com pages, or register with BondiBeach.com site or services, a cookie helps BondiBeach.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same BondiBeach.com Web site, the information you previously provided can be retrieved, so you can easily use the BondiBeach.com features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BondiBeach.com services or Web sites you visit.

Security of your Personal Information

BondiBeach.com will seek to secure your personal information from unauthorised access, use or disclosure. BondiBeach.com seeks to secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is primarily protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

BondiBeach.com will occasionally update this Statement of Privacy to reflect company and customer feedback. BondiBeach.com encourages you to periodically review this Statement to be informed of how the BondiBeach.com is protecting your information.

Contact Information

BondiBeach.com welcomes your comments regarding this Statement of Privacy. If you believe that BondiBeach.com has not adhered to this Statement, please contact BondiBeach.com at info@bondibeach.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.